Your Privacy Is Our Responsibility

vc44 ("we", "us", or "the platform") operates a secure online betting and casino service for users in Bangladesh. By using our website vc44.lat, you agree to the terms described in this privacy policy.

This policy clearly explains what personal information vc44 collects, why it is collected, how it is used, and what steps we take to protect your data. We believe that transparency is the foundation of a trustworthy service.

vc44 collects the following types of information in order to provide its services:

A. Identity Information

• Full name and username
• Date of birth — for age verification (to confirm 21+)
• Mobile number — for account verification and security
• Email address — for communication and notifications

B. Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket) — for transaction processing only
• Deposit and withdrawal history
• Transaction amounts and timestamps

Important: vc44 never collects your mobile banking PIN, password, or OTP. If anyone asks for such information, treat it as a fraud attempt.

C. Technical Information

• IP address and device identifiers
• Browser type and version
• Time spent on the website and pages visited
• Cookies and session data (see details below)

D. Gaming Activity Information

• Betting history and game participation records
• Reward and winnings information
• Promotional offer usage history

vc44 uses your information only for legitimate and necessary purposes. Each purpose is clearly listed below:

3.1 Account Management & Security

Identity information is used to create, manage, and secure your account. Age verification and identity confirmation are essential parts of maintaining a safe gaming environment. Only individuals aged 21 or above may open an account on vc44.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals correctly via bKash, Nagad, and Rocket, and to maintain transaction records. The minimum deposit and withdrawal amount on vc44 is ৳500.

3.3 Customer Support

When you email [email protected] or contact us via 24/7 live chat, the information you provide is used to resolve your issue. Our support team serves customers in both Bengali and English.

3.4 Fraud Prevention & Security

Technical information is analyzed to protect your account and the platform from unauthorized access, fraudulent activity, and money laundering.

3.5 Service Improvement

Statistical data is analyzed to improve the user experience, add new features, and enhance platform performance. This analysis is conducted in a fully anonymized manner.

3.6 Promotional Communications

If you have consented to receive promotional messages from us, your contact information is used to inform you about bonuses, tournaments, and special offers. You may withdraw this consent at any time.

vc44 uses industry-standard security technologies to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted. You will notice "https" in the address bar, which confirms the security of the connection.
• Access Controls: Only authorized staff can view specific information they need. All access is logged and reviewed regularly.
• Data Backup: Your information is regularly backed up on secure servers so that no data is lost due to a technical issue.
• Password Hashing: Your password is not stored directly; it is hashed using a one-way encryption process.
• Security Audits: Our systems undergo regular security testing.

Data Retention Period

vc44 retains your information based on legal obligations and business requirements. Financial transaction records may be kept for a defined period even after an account is closed. Data that is no longer needed is securely deleted.

vc44 never sells your personal information. However, information may be shared in a limited way in the following circumstances to provide the service:

5.1 Payment Processors

The information needed to complete financial transactions via bKash, Nagad, and Rocket is sent to the relevant payment gateways. These organizations follow their own security policies.

5.2 Game Providers

Necessary session information is shared with our game partners — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — to keep the gaming experience seamless. However, personal identity information is not shared.

5.3 Legal Requirements

We may be required to disclose relevant information in response to legal proceedings, court orders, or legitimate requests from government authorities. In such cases, we will provide only the information strictly required by the legal obligation.

5.4 Technology Service Providers

Our technology partners work with us on cloud hosting, cybersecurity, and analytics services. They operate under strict confidentiality agreements and may not use your information without vc44's direction.

Your information is not shared with any third party outside the circumstances listed above.

The vc44 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Disabling them will prevent the platform from working properly.
• Performance Cookies: Used to understand which parts of the website are used most and where issues are occurring.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection.

Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may limit some features of the site.

vc44 respects your rights regarding your information. You have the following rights:

7.1 Right to Access

You may request to know what information vc44 holds about you. Upon receiving your request, we will provide the information within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Name, email, and contact details can be updated through account settings or via our support team.

7.3 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages, you may opt out at any time. To do so, email [email protected] or let us know via live chat.

7.4 Right to Close Your Account

You may request the permanent closure of your account. After the account is closed, information beyond what is required by law will be deleted after a defined period.

7.5 Right to Withdraw Consent

Where your information is being used on the basis of your consent, you may withdraw that consent at any time. This will not affect the validity of any processing already completed.

To exercise any of the above rights, email [email protected] or use our 24/7 live chat.

vc44 strictly provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If it is later found that a user is under 21, the account will be closed immediately and the associated information will be deleted.

If you believe a minor has opened an account on vc44, please notify us at [email protected].

vc44's servers and service infrastructure may be located in multiple countries. Your information may be processed outside of Bangladesh. When this occurs, it is ensured that the data protection standards are consistent with this policy.

For international transfers, vc44 ensures appropriate contractual safeguards are in place so that your information is handled in accordance with the required security standards.

This privacy policy may change due to service improvements, legal changes, or security upgrades. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email.
• Continuing to use the platform after a change will be considered acceptance of the updated policy.

We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 on the website — in Bengali and English

Our support team is committed to responding promptly to any privacy-related request.