vc44 Terms and Conditions

Preamble and Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between the vc44 platform ("Platform", "vc44", "we", "us") and all its users ("User", "Player", "you"). By accessing this website or using any service provided by vc44, you are considered to have read, understood, and agreed to be bound by these Terms in full.

If you disagree with any part of these Terms, please stop using the vc44 platform. These Terms may be amended at any time and any revised version will take effect from the date it is published.

1 Definitions and Interpretation

The following terms used in these Terms and Conditions carry the meanings described below:

• "Platform" refers to the vc44 website, mobile interface, and all associated services.
• "Account" refers to a user's registered profile and all information contained within it.
• "Balance" refers to the total amount of funds held in your account, including both real money and bonus credits.
• "Bet" refers to participation in any game or sports event by placing a specific amount of money at risk.
• "Bonus" refers to additional credits granted to a player by vc44, which may be used subject to specific conditions.
• "Wagering Requirement" refers to the total amount of bets that must be completed before bonus funds become withdrawable.
• "KYC" (Know Your Customer) refers to the process of verifying a user's identity and information.

2 Eligibility and Registration

2.1 Age and Eligibility Requirements

To open an account and use the services on the vc44 platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be located in a jurisdiction where online gaming is not prohibited by law.
• You may only operate a single account in your own name.
• All information provided at the time of registration must be accurate, complete, and up to date.

2.2 Prohibited Persons

The following individuals may not open an account at vc44:

• Any person under the age of 21.
• Those whose previous account was closed or suspended by vc44.
• Those who have voluntarily excluded themselves under a responsible gaming program.
• vc44 staff and their immediate family members.

3 Account Management

3.1 Account Security

The security of your account is entirely your responsibility. Do not share your login credentials (username and password) with anyone. If you notice any unauthorised access or suspicious activity on your account, notify the vc44 support team immediately at [email protected].

3.2 Multiple Accounts Prohibited

Each user may open only one account. If the same person is found to be operating multiple accounts, all accounts will be permanently closed and any associated balance will be forfeited.

3.3 Identity Verification (KYC)

vc44 may request documents for identity verification before completing certain transactions or processing withdrawal requests. This process is necessary to protect both you and the platform. Failure to provide the required documents may result in delays or rejection of withdrawals.

3.4 Updating Account Information

If any of your personal details change (such as your phone number or email address), you must notify the vc44 support team without delay. vc44 will not be responsible for any issues arising from outdated or incorrect information.

4 Deposits and Withdrawals

4.1 Deposit Terms

To deposit funds at vc44, you may use bKash, Nagad, or Rocket. The minimum deposit amount is ৳500. All deposits are processed in Bangladeshi Taka (BDT).

• You must use your own mobile banking account to make a deposit.
• Deposits from another person's account are not accepted and will be returned.
• If a deposit fails due to a technical issue, notify the support team immediately.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Successful withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made using the same method as the most recent deposit.

• KYC verification must be completed before a withdrawal is processed.
• A withdrawal may be declined if the wagering requirement on an active bonus has not been met.
• vc44 reserves the right to temporarily hold a withdrawal in cases of suspected suspicious activity.

4.3 Currency and Transaction Limits

All transactions on vc44 are conducted in Bangladeshi Taka (BDT). If any additional fee applies to a transaction, you will be informed before the transaction is made. vc44 reserves the right to set daily transaction limits as needed for operational purposes.

5 Bonuses and Promotions

5.1 Welcome Bonus

New players will receive a 100% welcome bonus on their first deposit at vc44, up to a maximum of ৳8,000. For example, depositing ৳1,000 will earn an additional ৳1,000 bonus, bringing the total balance to ৳2,000. A maximum deposit of ৳18,000 qualifies for the full ৳8,000 bonus, making a total of ৳26,000.

5.2 Wagering Requirement

The wagering requirement for all bonuses is 25 times, calculated based on the bonus amount only — not the deposit amount. For example, receiving a ৳1,000 bonus means you must place a total of ৳25,000 (1,000 × 25) in bets before withdrawing.

5.3 Bonus Usage Conditions

• Bonus credits cannot be withdrawn directly.
• Any winnings earned from a bonus are also not withdrawable until the wagering requirement has been met.
• Another bonus cannot be claimed while one is already active, unless specifically permitted.
• If bonus abuse is suspected, vc44 reserves the right to cancel the bonus and forfeit any associated winnings.
• Each promotion will have its own validity period and conditions, which will be clearly stated on the promotions page.

6 Betting and Gaming Rules

6.1 General Gaming Rules

All games and betting services available on vc44 have their own rules. These rules can be found on the relevant game page. It is entirely the player's responsibility to read the rules of a game before participating.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• Any bet incorrectly processed due to a technical error will be considered void.
• vc44 is not responsible for losses caused by software errors or server disruptions.

6.2 Sports Betting

The sports betting section allows participation in markets across multiple sports including cricket, football, and kabaddi. All markets are for general illustrative purposes — no claims are made regarding specific clubs, players, or scores. If an event is cancelled, the bet amount will be refunded.

6.3 Live Casino and Slot Games

Before participating in live casino and slot games, please familiarise yourself with the rules of the relevant game provider. Game outcomes are determined through a verified random number generator (RNG) or a live dealer, which is entirely impartial.

7 Prohibited Activities

The following activities are strictly prohibited on the vc44 platform. Any violation of these rules may result in account suspension or permanent closure:

• Registering using false or fabricated identity or documents.
• Abusing the bonus system — through multiple accounts or artificial betting.
• Attempting to gain unauthorised access to another player's account or hacking.
• Exploiting bugs or vulnerabilities in the platform's software.
• Conducting transactions through money laundering or illegal funds.
• Using automated bots or scripts to play games.
• Behaving in an abusive or threatening manner towards platform staff.
• Using vc44's intellectual property without permission.

8 Privacy and Data Protection

vc44 gives the highest priority to the protection of your personal information. The platform uses SSL encryption technology to keep all your data secure.

8.1 Data Collection and Use

Information provided at the time of registration (name, phone number, email address, etc.) will be used solely for operating the services of the vc44 platform. Your information will not be sold or commercially shared with third parties. For more details, please read our Privacy Policy.

8.2 Cookie Policy

The vc44 website uses cookies to operate smoothly and improve the user experience. By using the website, you consent to the use of necessary cookies.

9 Responsible Gaming

vc44 firmly believes in responsible gaming. Gaming should be done for entertainment — not as a reliable way to earn money.

9.1 Protect Yourself

• Do not bet beyond your means.
• If you notice signs of problematic gaming (playing beyond your budget, anxiety, loss of control), seek help.
• Personal limits (deposit limits, time limits) can be set through our support team.
• You can use the self-exclusion feature to keep yourself away from the platform for a set period of time.

9.2 Protection of Minors

If children or minors have access to your device, use parental control software. Do not hand your device to others while logged in to your vc44 account. For more information, visit our Responsible Gaming page.

10 Limitation of Liability

To the maximum extent permitted by law, vc44 will not be liable in the following circumstances:

• Any loss caused by an internet connection disruption.
• Service interruptions caused by third-party technical issues.
• Identity theft or unauthorized access to your account if it occurs due to your own negligence.
• Any financial loss incurred in gaming that arises from normal gameplay.
• Any event beyond vc44's control (natural disasters, cyber attacks, etc.).

11 Changes & Termination

11.1 Changes to Terms

vc44 reserves the right to amend these terms at any time. In the event of significant changes, users will be notified via email or through the platform. Continued use of vc44 after any changes will be considered acceptance of the new terms.

11.2 Account Closure

You may request to close your account at any time by contacting [email protected]. Before the account is closed, you will be given the opportunity to withdraw any available balance (subject to fulfillment of all wagering requirements). Bonus credits and unfulfilled wagering requirements will be forfeited.

11.3 Account Closure by vc44

vc44 may suspend or close an account without prior notice in the following circumstances:

• A serious breach of these terms.
• Suspected identity fraud or money laundering.
• Systematic abuse of bonuses.
• Direction from a law enforcement authority.

12 Contact & Complaints

12.1 Complaint Resolution Process

To raise any complaint or objection regarding vc44's services, please get in touch using the following methods:

• As a first step, get immediate assistance via 24/7 live chat.
• For complex matters, write to us in detail at [email protected].
• Including your account number and relevant transaction details will help us resolve your issue faster.

12.2 Support Services

vc44's support team is active 24/7 and provides service in both Bengali and English. You can reach us via live chat or email at [email protected].

12.3 Applicable Law

The applicable law and jurisdiction for the interpretation and enforcement of these terms will be determined by vc44. Any dispute will first be attempted to be resolved through negotiation and mediation.